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Emergency and Other Useful Phone Numbers for

San Pancho

No one wants to think about an emergency situation, but it's better to face that possibility than to be caught unprepared. Whether you are a resident or visitor, the best time to prepare for an emergency is before it happens, so we have put together a list of important phone numbers so you will have them at the ready when you need them.

 

*Please see bottom of page for instructions on how to use phones in Mexico - they vary for making calls from land lines, Mexican cell phones, and US, Canadian or other foreign cell phones.

 

 

Emergency Phone Numbers

Police and Fire Services:

Dial 066 from any standard landline (all home and office phones, phone booths, etc) It is answered in Puerto Vallarta, but they dispatch out from Bucerias, Valle de Banderas, Jarretederas, etc. It depends on the need for service, such as police service, fire service, medical service, etc.

Dial 080 from Mexican cell phones. (Dialing 080 will NOT work from U.S., Canadian, or European cell phones). Please dial 01-329-291-0049 from foreign cell phones. Program this number into your cell for any emergencies. This call goes directly to the office in Valle, 24 hours a day).

To report suspicious activity in San Pancho:

- from a land line dial 045-322-141-5994

- from a Mexican cell dial 322-141-5994 (skip the 045)

- from a foreign cell phone dial +52-1-322-141-5994

 

State/Tourist Police (Sayulita Station): 329 291 3890

 

If there is a lack of police responsiveness or effectiveness in San Pancho, call:

Bahia de Banderas Presidencia Municipal (9am - 5pm): 329 291 1870

 

Fire Department: 01 800 830 2185

 

For traffic problems, to remove abandoned cars, parking problems, call Transito (9am - 8pm): 01 329 296 5225

 

For Ambulance Services & Hospitals

San Pancho’s hospital has 24 hr. emergency facilities.

Located on Calle Africa, 2 blocks north of the main street

Tel. #:   311 258 4077  or  311 258 4229

 

Ambulance Services:

Red Cross Ambulance: 01 322 222 1533

Cruz Roja: 01 322 226 1014

Global Ambulance: 01 322 226 1014

 

Puerto Vallarta/Sayulita Hospitals:

Ameri-Med Hospital: 01 322 226-2080/221-0023

C.M.Q. Hospital: 01 322 223-1919/223-0878

Cornerstone Hospital: 01 322 224 9400

I.M.S.S. Hospital: 01 322 224 3838

Medasist Hospital: 01 322 223 0444

Regional Hospital: 01 322 224 4000

San Javier Hospital: 01 322 226 1010

 
Consulates:

US Consulate- Nuevo Vallarta - Kelly Trainor 01 322 222 0069         consularagentpvr@prodigy.net.mx 

Liaison for US Consulate (Sayulita) - Heather Murray 322 141 5994 cell

                  or emergency 24 hour line (Guadalajara Consulate) 01 333 268 2145 

Canadian Consulate - Puerto Vallarta - L. Benoit: 322 293 0098 or 322 293 0099

                  vallarta@canada.org.mx  24hrs. 1-800-706-2900

 

Credit Card Companies:

AmEx – 01 322 223 2955

Mastercard – 01 800 366 3100

Visa – 01 800 706 6600

 

Other Important Phone Numbers

Animal Protection:  221-0078

City Hall Bahia de Banderas:  329-291-0818

Consumer Protection (PROFECO):  01-322-225-0000

Cruz Roja (Red Cross):  01-322-222-1533

Electric Company (CFE):  071  or  327-274-0204

Federal Highway Patrol:  066   or   01-322-221-1065

Information, Mexico:  040

INM Immigration Office - Nuevo Vallarta:  01-322-297-6343   or   01-322-297-6344

     - located in Centro Empresarial complex (near San Javier Hospital)

Long Distance, Mexico, Operator Assistance:  020

Long Distance, International, Operator Assistance:  090

Long Distance, Collect Calls using credit card:  800-728-4645

Ministerio Publico:  01-322-222-1762

Motor Vehicle Dept:  01-322-224-8484

Municipal Services:  01-322-223-2500

National Telegraph:  01-322-224-7970

Police:  060

Policia Federal de Caminos (Highway Patrol):  01-322-221-1065/221-1527

PROFEPA:  329-298-1608

Secretaria de Medio Ambiente (SEMARNAT):  01-322-222-0703

Social Security:  329-296-5140

State Transit:  01-311-213-5711

Telephone Repair Service:  050

Telmex Office - Bucerias:  329-295-1686

Tourist Information:  01-800-523-0160

Tourist Protection:  01-322-223-2500

Transito in Bucerias:  329-298-1614

Water Company (SEAPAL):  01-322-223-1516

Wake-Up Service: 031

 

Procedures for making calls from land lines in Mexico: 

Phone numbers in the US, Canada and Mexico are the same:

         (000)             (000)            (0000)

      Area Code         Prefix         Your number

Area codes are not duplicated in the US, Canada and Mexico

 

- to call a local landline (house to house/business) in San Pancho, dial only the last seven numbers 258-xxxx (no 311)

- to call a local cell phone, begin with 045, then the number, eg 322-xxx-xxxx

- to call long distance in Mexico, dial 01-xxx-xxx-xxxx

- to call long distance to the US or Canada, dial 001-xxx-xxx-xxxx

- to call Europe or another country, dial 00 + country code (eg 0044 for England), plus number

- to make a collect call within Mexico, dial 020 + number

- to make a collect call to the US or Canada, dial 090 + number